Printer Source Plus
Legal Documents
Terms of Service
Effective Date: August 12, 2026
These Terms of Service (“Terms”) govern your use of the products, services, website, and communications (including phone, email, and SMS text messaging) provided by Printer Source Plus (“we,” “us,” or “our”), located at 2903 W. Michigan Ave., Jackson, MI 49202. By placing an order or otherwise interacting with us, you agree to these Terms.
1. Our Services
Printer Source Plus sells printer products and related supplies and provides customer support for those products. We communicate with customers by phone, email, and SMS text message to process orders, provide support, and answer questions.
2. Orders
- All orders are subject to acceptance and product availability.
- Prices, product descriptions, and availability are subject to change without notice.
- No payments are collected or processed through our website, phone, email, or SMS communications. Payment arrangements, if any, are handled separately and are not part of these Terms.
3. Communications, Including SMS
By providing your phone number, you agree that we may contact you by phone or text message regarding your order, account, or support requests. We do not send marketing text messages — all SMS communications relate solely to order updates, support, and responses to your questions. Message and data rates may apply. See our Mobile Terms & Conditions for full program details.
4. Returns and Support
Please contact us directly for questions about returns, exchanges, warranty claims, or product support using the contact information below. We will work with you in good faith to resolve issues promptly.
5. Limitation of Liability
To the fullest extent permitted by law, Printer Source Plus shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services. Our total liability for any claim shall not exceed the amount you paid for the applicable product or service.
6. Disclaimer of Warranties
Products and services are provided “as is.” Except as expressly stated in a manufacturer warranty or as required by law, we make no other warranties, express or implied, regarding our products or services.
7. Governing Law
These Terms are governed by the laws of the State of Michigan, without regard to conflict of law principles.
8. Changes to These Terms
We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
9. Contact Us
Printer Source Plus
2903 W. Michigan Ave.
Jackson, MI 49202
Phone: (517) 817-0680
Email: info@printersource.com
Privacy Policy
Effective Date: August 12, 2026
Printer Source Plus (“Printer Source Plus,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, including through our website, phone, email, and SMS text messaging program.
1. Information We Collect
We may collect the following types of information when you place an order, contact support, or otherwise interact with us:
- Contact information: name, mailing address, phone number, email address
- Order information: products or services purchased, order history
- Communication records: messages, calls, and texts you send us related to orders, support, or questions
We do not collect or process payment information through this channel. Payment for orders is handled separately, outside of our website, phone, email, and SMS communications.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer support and respond to your questions
- Send you order confirmations, shipping updates, and account-related notices, including via SMS text message
- Maintain accurate business records
We do not use your information for marketing purposes, and we do not send marketing or promotional text messages.
3. SMS Text Messaging Program
If you provide your mobile phone number, you may receive text messages from Printer Source Plus related to your order status, support requests, or questions you have submitted. Message frequency varies based on your order and support activity. Message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted for all use case categories exclusive of text messaging originator opt-in data and consent; this information will not be shared with any third parties.
For more detail on our SMS program terms, see our Mobile Terms & Conditions.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers who help us operate our business (such as shipping carriers and our SMS/text messaging platform provider), solely to perform services on our behalf
- Law enforcement or regulators, if required by law
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Choices
- Text Messages: You may opt out of SMS communications at any time by replying STOP to any message. Reply HELP for assistance.
- Contact Us: You may ask us to update, correct, or delete your personal information by contacting us using the information below.
7. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure.
8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us:
Printer Source Plus
2903 W. Michigan Ave.
Jackson, MI 49202
Phone: (517) 817-0680
Email: info@printersource.com
Mobile Terms & Conditions — SMS Program
Effective Date: August 12, 2026
Printer Source Plus (“we,” “us,” or “our”) offers a text messaging program to help customers with order updates, customer support, and general questions. By opting in, you agree to these Mobile Terms & Conditions.
Program Description
The Printer Source Plus SMS program sends transactional messages only, including:
- Order confirmations and status updates
- Shipping and delivery notifications
- Responses to customer support inquiries
- Answers to questions you submit to us
This program does not include marketing or promotional messages.
Message Frequency
Message frequency varies depending on your order activity and any support conversations you have with us. You may receive multiple messages related to a single order or support request.
Cost
Message and data rates may apply. Contact your wireless carrier for details on your text and data plan.
How to Opt In
You may opt in by providing your mobile phone number to us when placing an order or contacting customer support, or by other means where we clearly disclose that you will receive text messages.
How to Opt Out
You can opt out of receiving text messages from us at any time by replying STOP to any message you receive from us. After you send STOP, we will send you a one-time confirmation message that you have been unsubscribed, and you will no longer receive text messages from us unless you opt in again.
Help
Reply HELP to any message for assistance, or contact us directly at (517) 817-0680 or info@printersource.com.
Supported Carriers
Carriers are not liable for delayed or undelivered messages. Our SMS program is supported on major U.S. wireless carriers. Carrier coverage may vary.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. For more information, see our Privacy Policy.
Contact Us
Printer Source Plus
2903 W. Michigan Ave.
Jackson, MI 49202
Phone: (517) 817-0680
Email: info@printersource.com
